Why should I get Massage Therapy?
Other than the fact that they feel incredible, the health benefits associated with Massage Therapy are endless....
Here are just a few of the many reasons massage should be in your regimen:
pain relief, stress reduction, improved mobility, joint flexibility, stimulates the release of endorphins,
stimulates the flow of fluid in the lymphatic system which can improve natural immunity.
Massage may also help prevent and treat: arthritis, sports injuries, work-related and repetitive strain injuries,
anxiety, depression, poor posture, and post-surgery swelling.
When should I avoid getting a massage?
Do not schedule an appointment if you have a fever, cold, or a skin condition that is contagious. Also you should not get a massage during the first trimester of pregnancy or undergoing intensive medical treatments such as active chemotherapy. If you have a serious medical condition and are unsure if a massage would be safe, please speak with your primary care provider to get approval first.
What is the difference between Secret Garden and other massage establishments?
At Secret Garden we specialize in the highest quality massages you will find anywhere. Everyone here has been a licensed massage therapist for 7 + years. We are experts in the field, we have passion for what we do, we want to be there, and most importantly, we care about you.
You will find that most of the therapists at massage chain establishments hire therapists right out of school, and are overworked and underpaid. These companies believe in the quantity of consumers, over the quality of their services.
They advertise cheaper 1-hr massages that are actually only 50 minutes in length! That extra 10 minutes of your appointment time is used as a buffer in between sessions to talk with you and set the room up for the next client.
Here at Secret Garden you will get the full amount of massage time. Your scheduled time starts when we put our hands on you.
There are also the illegal massage parlors that do not have trained or licensed professionals working there. Sometimes they are even involved in sex trafficking.
Your money is powerful, please don't support these industries.
What should I expect during my first massage visit?
Your therapist will ask you questions to establish which areas you would like focused on or if there are any specific conditions needing to be addressed. It is important to let us know all health concerns and medication so that your therapist can adapt your session to your specific needs without causing any harm. It is also important to specify any allergies so that your therapist may
adjust the oil or cream being used during your visit.
How long should my massage be?
Time flies when you're on the table. We recommend at least 90 minutes to get the full body as well as any focus work you want done.
What time should I arrive for my session?
Timing is important in this industry. Please arrive at least 5-10 minutes before your appointment. Your allotted massage time always starts whenever you get on the table. We don't want you to feel rushed if you are a few minutes late, however please respect the next client's scheduled time after your massage. If you do arrive late, your session may be shortened in order to accommodate others whose appointments follow yours. Out of respect and consideration to your therapist and other customers, please plan accordingly and be on time.
What should I wear for a massage?
Some people prefer to keep their underwear on during a massage, while others choose to be in the nude.
Regardless of what you choose, your massage therapist will ensure that you are always properly draped.
Any advice for getting an even better massage?
Your massage experience is all about you. If you would like anything changed i.e. the pressure, areas worked, temperature, music, etc… speak up! If something feels good, let us know, if something doesn't, let us know. You will not our feelings by asking for something that will make you feel more comfortable. We are professionals and have had a lot of practice, however you still know your body better than us.
What's your cancelation policy?
We do not offer refunds on canceled appointments. However you may always reschedule or request a gift certificate for the amount you purchased if you let us know at least 24 hours before your appointment. We require a 24-hour advanced notice when canceling a massage appointment. With cancellations in 24 hours or less, 100% of the scheduled service price will be charged as a cancellation fee. This cancellation fee also applies for same day appointments. If in any case your appointment can not be rescheduled, there will be a $25/person booking fee.
What is the best way to contact you?
Sorry we do not have a receptionist. Since we are unable to answer the phone while we are with clients, please leave a message and we will be sure to get back with you as soon as possible. For a more immediate response please call or text 314-797-3945.
How does Secret Garden utilize hygienic & sanitary practices everyday?
We take necessary precautions to ensure a safe and healthy spa. These practices are utilized to protect both the therapist and client from infection as well as to prevent the spread of infectious disease.. We practice exceptional general hygiene each and every day. Any linens used during each session are changed out and replaced with fresh, clean ones. We regularly wipe down and disinfect the table, along with stools, bolsters, head rests, massage tools, and any other hard surfaces at Secret Garden. Door knobs, light switches, etc. are all cleaned with a disinfectant on a regular basis as well.